Your cart is empty
Order Subtotal:

Our products are Canadian compliantFree shipping in Canada on all orders over $50*

Safety Advisories


Safety Advisory BILY-branded RETRACTABLE SAFETY GATE

 

Safety Advisory BILY®-branded “RETRACTABLE SAFETY GATE
MODELS # & BG370200

On January 13, 2020, Elfe Juvenile Products of Montreal, Canada issued a safety advisory in Canada in conjunction with Health Canada concerning the Bily®-branded “Retractable Safety gates BG370018 & BG370200”. Further information pertaining to the advisory for Canada can be found on the Government of Canada’s website at https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php.
The surface coating applied on the metal tube of the gates contains barium in excess of allowable limits.
In Canada, this safety advisory affects the BILY®-branded Retractable Safety Gates with the following date codes:

Item Number Manufacturing date
BG370018

2019/05/08

2019/07/30

BG370200

2019/05/08

2019/07/30

2019/08/10

No incidents were reported in Canada.

In Canada, 26,108 BILY®-branded “Retractable Safety Gates” were sold between June and December 2019.

If you believe you have one of the BILY®-branded “Retractable Safety Gates” in your possession, please stop using the safety gate and contact Elfe Juvenile Products toll free at 1-800-667-8184, or send an email to service@elfe.ca and provide your name, your complete address and a picture of the label showing the manufacturing date located at the bottom of the gate to receive a free repair kit.